Why does nothing seem to work right?

I thought I just had bad luck but it seems like nothing in Houston(? Texas?) ever seems to work right. We have two homes we couldn't sell when we left and every gas bill, frequent HOA manager change, electric bill, tax payment ends up in endless rounds of broken websites, disconnected lines, broken payment systems and error messages that result in bureaucratic messes and penalties. My 3 years of dealing with Texas mess is in stark contrast to my time in WA and CA where its never ever anywhere close to this dysfunctional. I have a hard time explaining why this is to anyone.. it just seems to be that this disaggregated free-for-all extreme free market means that nothing is organized. Of course people say "oh its like that everywhere"… but I know it absolutely isn't. I have spent probably about 20x the time and 10x the money on my Texas properties than anything else anywhere.