Where can I leave metro feedback?

Tried to take the bus home from the game. The bus ain’t even stop at the stop. We had to get in the middle of the street and knock on his damn door to let us board. He was supposed to stop at the stop and there was a whole crowd there but he just chose not to and wouldn’t have let us in unless we went up to the bus and asked. Bus was mostly empty too like how do you even justify that lol. Houston transport is pissing me off today