Warning: Don’t take your vehicle to Brake Check in Spring – $1,600 later and it broke down right after

They really put the BREAK in brake check!

My husband brought our 2013 Toyota Tundra to this Brake Check location for suspension work. The truck was running perfectly before service — no starting or charging issues at all. When my husband came to pick it up, he saw employees jump-starting it using a hybrid vehicle. They said the battery had likely drained during service and advised us to replace it.

After spending $1,500 on the suspension and $160 on a new battery, the truck died immediately after we got it home. They diagnosed a failed alternator and offered to fix it for about $650 — which they claimed was discounted, but is really close to full retail price.

We use a safety driving tracker that shows the truck was running just fine before it entered their care. The issue started immediately after their service, and now we're being asked to pay for a repair that is their fault.

Over on Google maps, they have the audacity to reply "It would mean even more to us if you would let us make it right, contact us 210-483-4108"

AS IF I DIDN'T SPEND MY ENTIRE DAY ATTEMPTING TO GET THEM TO MAKE IT RIGHT YESTERDAY. I am disappointed. That shows they have a generic response to all their one star reviews.

Based on our experience so far, I can't recommend trusting this shop with your vehicle.

submitted by /u/OleMumNinj
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