Southwest flight attendant loses 2 teeth in passenger altercation, union says

TWU Local 556, the Dallas-based union that represents Southwest Airlines flight attendants, penned a letter to Chairman and CEO Gary Kelly claiming passenger misconduct incidents have reached an “intolerable level.”

Lyn Montgomery, president of the local chapter, said in the letter that a flight attendant lost two teeth when assaulted by a passenger last weekend. The letter said that between April 8 to May 15, there were 477 passenger misconduct incidents on Southwest Airlines aircraft.

“Today’s…