Southwest Airlines CEO Bob Jordan says carrier’s ‘story not fully written’ as recovery continues

Southwest Airlines Co. (NYSE: LUV) trimmed its capacity plan for the year on March 14 and laid out the next steps for its recovery from last December’s operational meltdown.

Three months after Dallas-based Southwest canceled more than 16,700 flights affecting about 2 million people during the holidays, CEO Bob Jordan said the company has a plan to “significantly reduce the likelihood of repeating an event of that magnitude and impact.” The path forward focuses on improving winter operations, accelerating…