PSA: Avoid Semper Laser (The Heights)

Beware of deceptive sales tactics

I wanted to do business because I have heard many good things, however they kept pulling me around on the price; they would quote low then turn around and try to re quote higher, they did this to me twice.

I called in and spoke to the manager Cristie about fullbody laser hair removal; I stressed to her that I wanted the entire body done, that there were no areas I would be skipping on. I further listed all the areas: Feet, Full legs, Brazillian, Stomach, Chest, Full Back, shoulders, Arms, Under arms, Hands, Face, Neck, Back of neck. She quoted me $8500 and said that was without any special promotions and told me if I went for a consultation we could see if there were any special deals going on for a better price.

At the consultation I again repeated that I was looking for the entire body and I was quoted $13,000. I was shocked at the price increase, and to justify it she tried to tell me that the $8500 over the phone did not cover the entire body, only most of it. She tried to say that I had not made her aware of what my intention was when she quoted me the price. I told her $13,000 was unacceptable and that I was debating on going elsewhere that was vastly cheaper and she said she would see if she could work out a better deal before I made up my mind.

I called back almost a week later and was quoted $8000 over the phone, and I again stressed it was for the entire body and she confirmed. She sent me the contract, after raking my card info for the deposit. When I looked at the contract the price was $8100, but some of the areas we discussed were missing. I talked to her on the phone and she said to accommodate the quoted price she had to remove areas I wanted done. I was livid. I cancelled the deal, and fortunately the bank declined the deposit for suspected fraud.

I have since contacted them again to give them 1 last chance to honor their word, and was quoted $10,786.15

Before you sign any contract read it with a fine tooth comb, I have heard other people make similar complaints about this place online; this is a very scammy sales tactic.