More people need to complain about metro drivers
I've had so many issues with bus drivers not stopping to pick me up and sometimes it feels malicious like they are punching down. Last week I was running for the bus and would have been ok if the bus didn't stop for me. But the reason I ran was because there was a woman at the stop and I would have made it. Instead the driver just drove past her.
EVERYTIME I see the bus I'm waiting for I look at the bus number and memorize it just in case I need to complain. I think not enough people know that they can easily make a complaint and these bad drivers take the risk. I was also told by a supervisor that complaints stick with the driver at the garage for the route. So changing routes can give them a clean slate. I wouldn't be surprised if over time the complaints were removed from their record at each garage so they could route hop to keep their jobs as long as they didn't get too many complaints before they could move again.
There are some good drivers with metro but also some jerk drivers that need to be held accountable. I've seen multiple drivers in the past just get off the bus and go get lunch mid route. Male drivers flirting with female passengers going slow because they aren't paying attention. One driver told me another driver wouldn't even finish his route sometimes. He'd literally see the guy on the highway going back to the garage way before he should have. There usually were not people waiting towards the end of the route but occasionally there were. For them his bus never arrived. People need to bring that information to Metro's attention.
submitted by /u/LoverOfGayContent
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