Seeking Advice for an Unsettling Uber Incident

Hi Reddit,

I'm seeking advice for a troubling incident involving my friend, an Uber driver. While parked and waiting for a ride, her car was hit on the side by a drunk driver. The situation escalated when the driver, accompanied by a group of intoxicated friends (about 15-20 people), became confrontational.

Here's a brief rundown:

1. The drunk driver attempted to punch her, and while some friends tried to intervene, others joined in, creating a threatening situation.
2. They refused to provide license and insurance information but instead offered her $300 through CashApp. Fortunately, she managed to take a picture of the offender's license plate. She also obtained the offender's phone number, confirmed by calling him.
3. One of the drunk drivers friends intentionally backed into her car causing no visible damage. She was able to take a picture of this car's license plate as well.
4. Feeling intimidated, she left the scene and later met with a police officer.

The police officer claimed that because they paid her through CashApp, there was nothing more they could do. Now she's received a $2,000 estimate from a body shop, and we're unsure about her options.

Questions:

1. Is it true that the CashApp payment makes it difficult to pursue legal action?
2. How should she proceed to ensure the responsible party covers the damages?
3. Are there any other steps or legal avenues she should explore?

Your insights and advice would be greatly appreciated. Thank you!